“Check In” Program After Robotic Surgery

As part of our ongoing effort to give our patients the highest quality care along with superior patient to doctor communication, we have developed an email based postoperative program. Questions regarding your postoperative progress are addressed daily with immediate feedback. These emails will:
* Provide important patient education/information
* Answer post-procedure questions
* Guide you through your post-op course
* Alert your doctor of a potential concern

Below are patient responses after completing the Check In Program.
< “I think the online follow up care is excellent. It makes me feel connected to the doctor”.

“From a patient perspective, it’s a good program. It conveys a sense of concern from the doctors and addresses immediate concerns, which change day to day, of the patient”.

“like the extra help”.

“does a good job of telling us what is going on”. Thanks

“very good, keep up the great work”.

“I like having a way to communicate with Metro Urology on a daily basis after surgery. Maybe a place to ask a simple question would be nice”.

“very good tool for educating patients”

“It is very helpful to be able to check in every day. It has answered a lot of questions I have had since surgery”

“I feel great. Went to the golf club today and hit two buckets of balls. Full swing and full hip turn. Planning on playing 18 holes on Fri, Sat, and Sunday”

“I find it helpful”

“Good program. Helps patients for answers when they may be asking “geez is this normal”. And should help MetroUrology improving its care of patients. Happy to participate”

“I have found it very helpful and reassuring! The answers reassure me that what I am experiencing are to be expected”

“I love everything about this program”

“So beneficial and helpful with what to expect at a particular time . Very comforting !! Thank You”

“Keep this program, the info and feed back is needed, and appreciated”

“I think this is amazing program and makes me feel comfortable with everything . Metro Urology rocks!!!”

“well done”

“This is a very good idea, if a patient is having a symptom of concern this website has a reason for it and it helps curb the concern”

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